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The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. Asked about different travel experiences and experience working in a team. Consumer Travel Survey - Best Holiday Company 2014, 2013, CLIA UK & Ireland Cruise Excellence Awards - High Street Travel Agent of the Year 2015, 2014[15]. Rather a have new job than tricks or treats? As a result the service and advice they offer is second to none. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. How much do Trailfinders employees make? The incentive rewards and remuneration are less clear and reliable at management level but when they are good, they are good, and as in most, if not all sales jobs the top sellers will often earn more than management. Very kind and approachable people. Be the first to find this interview helpful. This rating has decreased by -16% over the last 12 months. TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. What makes you think you'd be good at this role?" Awards - Best Travel Company 2015 [14], Which? I interviewed at Trailfinders in Mar 2022. Gooley was named Entrepreneur of the Year in the Consumer Services category at the inaugural EY National Entrepreneur of the Year awards in December 1999. Trailfinders simply don't care about their employees. Trailfinders do NOT care for their staff. Get email alerts for vacancies like this as soon as they hit Prospects. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. This last part of the interview also includes a written assignment. Trailfinders Job Circular 2022 in Travel Consultant has recently been published. Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Surely theres a way to combine the expertise of a human travel consultant and the ease of booking a trip from your phone at midnight on a Sunday over Christmas? Common stages of the interview process at Trailfinders according to 5 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Candidates interviewing for Sales Consultant and Consultant rated their interviews as the hardest, whereas interviews for Travel Consultant and Travel Sales Consultant roles were rated as the easiest. We opened the doors to our 42nd travel centre this week. Once you get a positive response, make sure to find out about the interview process at Trailfinders and prepare for tough questions. Ealing The hours are long but then you are working in a retail environment so that is par for the course. I interviewed at Trailfinders in Jan 2022. Occasional late finishes at 8pm which I did not particularly enjoy. You get a generous leave allowance and can maximise your time off by either having bank holiday days off or getting days in lieu (although it is hard to get the time off you want unless you plan in advance). Employees rate Trailfinders 3.2 out of 5 stars based on 393 anonymous reviews on Glassdoor. Boo! Trailfinders' unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. 4) Video panel interview. Trailfinders Jobs | Jobs at Trailfinders | Jobs in Trailfinders | A strong worldwide geographical awareness as well as extensive and recent first hand travel experience, with particular preference for travel in Australia and New Zealand, America and Canada or Asia. Nobody bothered to advise me, so interviewed by two other people. The average Trailfinders salary ranges from approximately 30,804 per year for a Travel Consultant to 30,804 per year for a Travel Consultant. Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Financial & Retirement Pension Plan 3.0 1 Rating Employer Verified Performance Bonus 5.0 30274R. Tell me about yourself, why did you apply for this job? 14 Trailfinders reviews. I interviewed at Trailfinders in Jan 2022. Boo! Candidates applying for Travel Consultant had the quickest hiring process (on average 23 days), whereas Travel Consultant roles had the slowest hiring process (on average 23 days). What has attracted you to this industry? Are you motivated by money and/or meeting targets? Happy Halloween! The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. I applied online. Your response will be removed from the review this cannot be undone. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. KEY NOT FOUND: company-updates.categories.company-news. How do you respond to constructive criticism? 2) Mental Agility Test. Find out more about salaries and benefits at Trailfinders. Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. 165 Ratings. We have a great opportunity for a talented 'Head of Performance Analysis' to join Ealing Trailfinders as we embark on an exciting chapter in our history. Trailfinders definitely has an employee retention issue. Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}0. Candidates give an average difficulty score of 3.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Trailfinders. What has attracted you to this industry? Tell me about yourself, why did you apply for this job? Look outside Trailfinders for skilled partners in areas. Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. From here you will get the details of the Trailfinders job. While new technology has boosted many companies sales offering internet bookings & other powerful online tools, Trailfinders has remained old school. The process was not protracted and each stage was organised very quickly. Anonymous Employee in Belfast, Northern Ireland, I applied online. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. Had to submit answers to pre-set questions online. Overall very friendly and nice process. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? The process took 2 weeks. Click Apply to start your application now. Read what they think about their salaries on our Compensation FAQ page for Trailfinders. jane.doe@trailfinders.com) and [first . The hiring process at Trailfinders takes an average of 23 days when considering 74 user submitted interviews across all job titles. An example of when I provided a high standard of service to a customer. I applied online. Pros & Cons are excerpts from user reviews. They need to know you cope well under pressure and can work to targets comfortably. Identify opportunities to extend, develop and promote the community work, Continuously promote the community team and Ealing Trailfinders Rugby Club. What do you think a day in life of this role would look like? Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. In this article, we have covered everything about the Trailfinders Job Circular. Trailfinders employees rate the overall compensation and benefits package 3.5/5 stars. Why are you interested in working at Trailfinders? Sales Based on 322 salaries Travel Consultant 168 salaries Senior Travel Consultant 30 salaries Business Based on 31 salaries General Manager 9 salaries Product Executive 7 salaries Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. Started with a phone interview and then an in person interview with some tests. Visit www.trailfinders.com/jobs to find out more. I interviewed at Trailfinders (Dublin, Dublin). Started with a phone interview and then an in person interview with some tests. Trailfinders unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. Extremely thorough. East of England and 9 others Job description Trailfinders' unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. Very kind and approachable people. Which benefits does Trailfinders provide? What other roles are you applying for? Telephone interview (40 minutes) Join the Trailfinders team See Our Latest Jobs 4.0 Current Employee, more than 3 years Worldwide Travel Consultant 17 Apr 2019 - Worldwide Travel Consultant in Bournemouth, England Recommend CEO Approval Business Outlook Pros What I like most about Trailfinders, is that if you are committed, you will be rewarded. Trailfinders do NOT care for their staff. They always got back to me, to answer my questions and inform me whether I was moving forward or how long it would take for them to give me an answer. Travelled the world for virtually nothing, made plenty enough to support my family & pay the mortgage but more importantly, met the most amazing people who will remain friends for life. Online mental agility test (15 minutes) All answers shown come directly from Trailfinders Reviews and are not edited or altered. About Us Contact Us Privacy Policy, Foxtek Job Circular 2022 in Graduate Recruitment Consultant, Kubrick Job Circular 2022 in Graduate Data Engineer, New York University Job Circular 2022 in Administrative Aide Office of Career Development, Bloomingdales Job Circular 2022 in Chanel Stock Associate, Full Time: 59th Street, New York University Job Circular 2022 in Administrative Secretary, CACI Job Circular 2022 in Entry level Background Investigator. Are you sure you want to replace it? Don't forget to mention Prospects to employers when you contact them. Third, a phone interview, approximately 45 min. How do you handle stress? Despite tremendous growth, Trailfinders remains privately owned, continuing to innovate and go that extra mile for its clients. ETRC Reg No. Get Contact Info for All Departments. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? Toby Kelly. Did not progress past that phase. Find best Trailfinders Interview Questions and Answers for Freshers and experienced. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. 1) Online application form " A strong work hard play hard ethos, with plenty of opportunities to travel, plus excellent travel benefits to make the most your trips " (in 58 reviews) The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. What could you add-on as sales? Are you motivated by money and/or meeting targets? We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin or disability status. I applied online. The process took 4 weeks. How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. They are not authored by Glassdoor. Interview Dates: Interviews will likely be conducted W/C 23/01/2023. In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). Permanent Hire; Limerick, Limerick; Published : 2022-05-20 ; Share: Job Description. Changes wont be saved until you sign up for an Enhanced Profile subscription. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.com Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Competitors: Audley Travel, Flight Centre Travel Group Create Comparison Trailfinders Reviews 3.2 54 % Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. I interviewed at Trailfinders (Glasgow, Scotland) in Sept 2021. First, a thorough application on the company website. Top tips and travel inspiration from the Trailfinders team YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish. Posted by ; On Maj 26, 2022; 0 Comments . In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). Poor form. Other common Trailfinders email patterns are [first]. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Candidates applying for Travel Sales Consultant had the quickest hiring process (on average 12 days), whereas Worldwide Travel Consultant roles had the slowest hiring process (on average 35 days). Telephone interview - "why are you applying for this role/company? They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. Here we have listed the post name of the job. The process of the job was discussed and weekend work made apparent and very important, I applied online. Was very thorough. In 2007 he was awarded the 'Chairman's Award for Most Important Contribution to Australian Tourism by an Individual' by Tourism Australia. Among a number of long term employees there is a feeling of not being valued which inevitably leads to an exodus of talent. I applied online. Lengthy job application (took me a couple of hours to complete) We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. - Best salary on the high street for a travel agency - Amazing benefits including paid lunch and travel fund account. Find out more about, 56% of Trailfinders employees would recommend working there to a friend, Get started with your Free Employer Profile, Its good for single people without other commitments. Application Process: To apply for the Head of Performance Analysis please email: recruitment@etprm.com with a covering letter and CV. The process took 4 weeks. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Where do you see yourself in 5 years? Trailfinders Careers | Apply For Travel Consultant Jobs At Trailfinders Careers Portal. Hello Tunbridge Wells! According to the job circular, they will recruit some manpower in their organization. Trailfinders is a British travel company in the United Kingdom and Ireland. Overall, excellent experience. We opened the doors to our 42nd travel centre this week. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. Hello Tunbridge Wells! Visit www.trailfinders.com/jobs to find out more. As others have mentioned there are great travel perks, the highest pay within the industry for front line sales staff coupled with rapid pay rises for top performers. This is also, Improve working conditions for new mums, improve long term staff retention levels/staff satisfaction. Military, dictatorship culture with no work life balance Overworked with long hours. What is the interview process like at Trailfinders? Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salaries_fluid_en-US","id": "div-AdSlot-ld1ln6o2", "fluid": true }. This last part of the interview also includes a written assignment. Trailfinders has a positive business outlook. Happy Halloween! Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you want the latest Overseas Jobs circular 2022 and seeking to gain more news about the jobs then you can follow us by subscription. Anonymous Interview Candidate in Dublin, Dublin, I applied online. If you want to miss family events, your children's school plays and parents evenings then this is the company for you. 56% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. 56% of employees would recommend working at Trailfinders to a friend and 59% have a positive outlook for the business. Therefore, the post name of the job is essential before applying. I applied online. The process took 6 weeks. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). What other roles are you applying for? However, this flexibility is what keeps the company moving forward. What has attracted you to this industry? How would you continue the conversation if a customer wanted to book a trip to?". IT Department. There is a Trailfinders Widows Club so that carers/parents can support each other. Third, a phone interview, approximately 45 min. Glassdoor has 393 Trailfinders reviews submitted anonymously by Trailfinders employees. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. 56% of Trailfinders employees would recommend working there to a friend based on Glassdoor reviews. Visit www.trailfinders.com/jobs to find out more. Closing Date: Monday 23rd January 2023. Very long interview process, with several stages and very in depth. This is based on 390 anonymously submitted reviews on Glassdoor. Online mental agility test (15 minutes) [17] He was granted the rank of Knight Batchelor for services to Business and Charity in the Queen's 2021 Birthday Honours List. How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. This rating has decreased by -15% over the last 12 months. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. Nothing too difficult or stressful. What would you say are the benefits of using Trailfinders for all of the details of the trip versus booking everything separately? A confident approach to building rapport and forging exceptional client relationships. Very little diversity within the company, for a travel company this is embarrassing.Read More, I applied online. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. Get started with your Free Employer Profile, International Travel Consultant Interview, The Ultimate Job Interview Preparation Guide. Overall very friendly and the tests were fairly simple. How do you feel about ongoing development? Are you sure you want to remove this review from being featured for targeted profile? .css-r1m4lw{background-color:#20262e;border-radius:50%;}.css-r1m4lw > svg > path{fill:#fff;}Add your salary. The Trailfinders management team includes Toby Kelly (Chief Executive Officer), Pete Waters (Head of Product - Global Touring, Gap Year, Transportation CruiseandExperiences), and Matthew Raymond (IT Director) . This is not an easy job, You work hard here and days are often long and full on. Interviews at Trailfinders Experience Positive 65% Negative 15% Neutral 21% Getting an Interview Applied online 97% Employee Referral 2% In Person 2% Difficulty 3.3 Average Hard Average Easy Interviews for Top Jobs at Trailfinders Travel Consultant (46) Travel Sales Consultant (3) Sales Consultant (3) Consultant (2) See more interviews for top jobs First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The company remains privately owned but today has a staff of over 1100 and has made travel arrangements for over 16 million clients. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Trailfinders Email Format. It involved 1hr 30 mins interview/overview and 1hr assessment. Job Description Working for Trailfinders Working for Trailfinders JOB DESCRIPTION Travel Consultant The ideal travel consultant will be passionate about all things travel. Visit www.trailfinders.com/jobs to find out more. In-person interview - "how do you handle stress? What is it really like to work at Trailfinders? They need to know you cope well under pressure and can work to targets comfortably. How do you handle stress? The process took 2 weeks. If a customer seems very excited about the trip but cannot book straight away, what would you do? Anonymous Employee in Belfast, Northern Ireland, I applied online. Getting a day off or swapping shifts should be easy - if the majority of companies can manage it, so can Trailfinders. Have you worked to targets before? trailfinders job descriptionhow much to pay rabbi for baby naming. Quite rigorous but I found this to be a good indication of company standards and capabilities of fellow colleagues. Average Trailfinders Travel Consultant yearly pay in the United Kingdom is approximately 24,323, which meets the national average. I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . The hiring process at Trailfinders takes an average of 24 days when considering 5 user submitted interviews across all job titles. Employees also rated Trailfinders 2.3 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. I interviewed at Trailfinders (Cork) in Jul 2022. The process took 2 weeks. You can't take time off between mid December and early February as it is 'peak season'. The company remains privately owned but today has a staff of over 1100 and has . - Free lunch meals every day - Opportunities for overtime work during busy seasons (double pay) - Great office environment, - Lunch breaks are only 30 mins long - Weekend shifts. You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. I interviewed at Trailfinders in Mar 2022. Tell me about a time you've had to deal with a difficult customer What are important considerations if a client would like to book a holiday? Despite tremendous growth, Trailfinders remains privately owned, continuing to innovate and go that extra mile for its clients. The lowest-paying job at Trailfinders is a Worldwide Travel Consultant with a salary of 27,869 per year. I interviewed at Trailfinders (Bristol, England) in May 2021. Was in there over 3 hours and seemed a lot of pro-longing for a process that could of taken an hour. Hard work and commitment are demanded but also rewarded. Here you can get the circular link related to all other necessary information if you click the following button. Check now and Prepare for your job interview. An example of when I provided a high standard of service to a customer. A free inside look at Trailfinders salary trends based on 6 salaries wages for 6 jobs at Trailfinders. The Role: To leadand manage a team of performance analysts, across all sections of the club, delivering a world-class analysis programme to key performance staff and stakeholders. [4] In 1979 the company became the first travel organiser to be IATA-licensed and to be granted an ATOL licence by the Civil Aviation Authority. The process took 4 weeks. 5) Final test/assessment, testing ability as a Travel Consultant with data interpretation and geographical knowledge. I applied online. If passed a phone call interview, then if deemed suitable an interview in branch. What is paid time off like at Trailfinders? Had a work sheet exam style to calculate flight taxes and costs. Thinking about the job, what would provide stress to you in the role? Very kind and approachable people. [3], In 1972 Trailfinders became the UK's first flight consolidator and advertised discounted air tickets in the national press. If a customer seems very excited about the trip but cannot book straight away, what would you do? Online mental agility test (15 minutes) As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. [16] In 2018 the Sunday Times Rich List named him as the UK's 21st most generous giver to charity. I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. The process was not protracted and each stage was organised very quickly. Asked about different travel experiences and experience working in a team. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. First, a thorough application on the company website. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 1 week. Ideally you will have experience of working in a target based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results orientated nature. Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Read what they think about their salaries on our Compensation FAQ page for , Tractor Trailer Driver salaries - 1 salaries reported, Director, Professional Services salaries - 1 salaries reported, Senior Sales Support salaries - 1 salaries reported, PSE Mail Processing Clerk salaries - 1 salaries reported, Management Accountant salaries - 1 salaries reported, The Ultimate Job Interview Preparation Guide. , a `` Mental Agility Test '' - 15 minutes of math and word puzzles and estimates Description Consultant... To know you cope well under pressure and can work to targets.! 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Apply for this job staff retention levels/staff satisfaction written assignment of 24 days when considering 5 user submitted interviews all. You say are the benefits of using Trailfinders for all of the trip but can not straight. Are demanded but also rewarded Profile, International travel Consultant with data interpretation and geographical knowledge lot of pro-longing a. Of four needed to be a travel company this is embarrassing.Read more, I online! Bonuses, and hourly pay based upon Employee reports and estimates for Business! Not be undone with long hours an average of 24 days when considering user... Get the Circular link related to all other necessary information if you want to remove this review from featured... Written assignment what makes you think you 'd be good at this role? and go that extra for. `` how do you handle stress, with several stages and very important, I applied.. And 1hr assessment client relationships air tickets in the United Kingdom and Ireland, for a Expert... Carers/Parents can support each other friend and 59 % have a positive outlook for the course ' Tourism! Trailfinders offers unbeatable value and exceptional service work, Continuously promote the community,! A Free inside look at Trailfinders is a feeling of not being valued which inevitably leads an!

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